Writing
professional English does not require master degree
in literature or special grammatical skill. Simple
short sentences that communicate your message
is what the doctor prescribes. Avoid flowery words
in obsolete cumbersome sentences. Put yourself
in recipient's place and evaluate your letter
- does it make sense ? Read it out to your friend
or spouse - test their comprehension. These are
small things that can really help you improve
your writing style and win customers' confidence.
Here are some examples of obsolete words and
phrases that has no place in a lively professional
communication:
- We would like to introduce ourselves....Communications
that use the word "introduce" in the
opening paragraph are in fact screaming "I'm
a boring sales letter!" Avoid use of unnecessary
words like "introduce", "present",
'It is a great pleasure..' etc. in opening paragraph
- it could be an immediate turn off.
- I would like to take this opportunity...
Another example of cumbersome beginning - just
start your sentence with "Thank you for..."
- Would you be so kind to...
Instead of such a long statement - simply write
"Please"
- We acknowledge receipt of
Very formal - need not be used with customers
you frequently communicate. Instead write 'Thank
you for..'
- I am in receipt of / We are in receipt
of Obsolete use - just say "I
have received"
- advise Avoid this word -
instead use "say", "tell",
"let us know" etc.
- as per Avoid - instead,
use "as", "according to"
etc.
- due to the fact that Useless
expression that are absolute pain (you know
where) for readers. Use simple words like "as",
"because", "since" etc.
- enclosed please find Simple
use of "enclosed" or "here is.."
communicates better.
- duly Do not use the word
at all !
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